Tenant Handbook

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  1. Introduction
    1. Welcome
  2. Management
    1. Management Team
    2. Operations
  3. Building Hours & Holidays
    1. Building Hours & Holidays
  4. Building Deliveries
    1. Building Deliveries
  5. HVAC Systems
    1. General Services
    2. HVAC Systems Overview
    3. HVAC After Hours Request
  6. Special or After Hours Deliveries
    1. Special or After Hours Deliveries
  7. Mailing Address and Service
    1. U.S. Mail
    2. Express Mail
    3. Couriers & Deliveries
  8. Keys & Access Cards
    1. Keys
    2. Access Cards
    3. Non Building Employees
    4. Vendor Contractor Access
    5. Special Keying
  9. Moving Procedures
    1. Introduction
    2. Tenant Responsibilities Prior to Moving In
    3. Instructions to Movers
  10. Billing Procedures
    1. Payments / Billing Address
    2. Insurance
    3. Billing Procedures
    4. Tenant Charges
  11. Building Security
    1. General Information
    2. Tenant Security Responsibilities
    3. Theft
    4. Lost and Found
    5. Emergency Telephone Numbers
  12. Cleaning
    1. Standard Services
    2. Special Services
    3. Sustainability
  13. Heating, Ventilating and Air Conditioning Systems
    1. General Services
    2. Special Services
    3. Energy Management
  14. Tenant Security
    1. Tenant Precautions
    2. Theft and Insurance
    3. Incident Reports
    4. Special Keying
    5. Emergency Telephone Numbers
  15. Construction - Remodeling - Decorating
    1. Construction / Remodelling / Decorating
  16. Additonal Services
    1. Window Washing
    2. Exterminating
    3. Directory Boards
    4. Tenant Plaques
  17. Tenant Service Request Procedures
    1. Tenant Service Request Procedures
  18. Miscellaneous
    1. Structural Floor Plans
    2. Electric / Telephone / CRT Installation
  19. Amenities
    1. Building Amenities
    2. Paces West Local Retail Stores
    3. Other Services
  20. Forms
    1. Forms

Building Deliveries

No oversized deliveries may be made between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday. All furniture and large deliveries must be coordinated with the Management Office to reserve the loading dock space.

All oversized deliveries must be made after 5:00 p.m. Monday through Friday. All furniture and large deliveries must be coordinated with the Management Office to reserve the loading dock space.

All oversized deliveries may be made 24 hours, Saturday and Sunday. All furniture and large deliveries must be coordinated with the Management Office to reserve the loading dock space.

Please provide “After Hours Access Forms” and or “Property Access Forms” as specified in other sections of the Occupants/Life Safety Emergency Procedures Handbooks.

 

NO Parking is allowed in front of either building. These are designated “Fire Lanes”.

ALL deliveries are to be made at the loading dock.

ALL deliveries are to be made through the service elevators.

All large deliveries not scheduled with the Management Office AT LEAST 24 HOURS IN ADVANCE ARE SUBJECT TO REFUSAL.