Tenant Handbook

Structural Floor Plans

In order to ensure that all deliveries are dispatched quickly, efficiently, and safely to tenant floors, JBG SMITH requests that the following procedures be used:

All deliveries must be made through the loading dock/service entrance to the service elevator. Only the service (freight) elevator may be used for deliveries.

In order to not inconvenience our other tenants, deliveries should only be made during the following hours unless otherwise noted:

  • 9:30 am - 11:30 am
  • 1:30 pm - 4:30 pm

If, at any time, a delivery cannot be made during the established hours, special arrangements may be made in advance with the Property Management Office. However, no responsibility will be accepted by the building for loss of, or damage to, items being delivered.

To reserve a service elevator, please call the Property Management Office or submit a Service Request through JBG SMITH Connect.