Tenant Handbook

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  1. Introduction
    1. Welcome
  2. Management
    1. Management Team
    2. Operations
  3. Building Hours & Holidays
    1. Building Hours & Holidays
  4. Building Deliveries
    1. Building Deliveries
  5. HVAC Systems
    1. General Services
    2. HVAC Systems Overview
    3. HVAC After Hours Request
  6. Special or After Hours Deliveries
    1. Special or After Hours Deliveries
  7. Mailing Address and Service
    1. U.S. Mail
    2. Express Mail
    3. Couriers & Deliveries
  8. Keys & Access Cards
    1. Keys
    2. Access Cards
    3. Non Building Employees
    4. Vendor Contractor Access
    5. Special Keying
  9. Moving Procedures
    1. Introduction
    2. Tenant Responsibilities Prior to Moving In
    3. Instructions to Movers
  10. Billing Procedures
    1. Payments / Billing Address
    2. Insurance
    3. Billing Procedures
    4. Tenant Charges
  11. Building Security
    1. General Information
    2. Tenant Security Responsibilities
    3. Theft
    4. Lost and Found
    5. Emergency Telephone Numbers
  12. Cleaning
    1. Standard Services
    2. Special Services
    3. Sustainability
  13. Heating, Ventilating and Air Conditioning Systems
    1. General Services
    2. Special Services
    3. Energy Management
  14. Tenant Security
    1. Tenant Precautions
    2. Theft and Insurance
    3. Incident Reports
    4. Special Keying
    5. Emergency Telephone Numbers
  15. Construction - Remodeling - Decorating
    1. Construction / Remodelling / Decorating
  16. Additonal Services
    1. Window Washing
    2. Exterminating
    3. Directory Boards
    4. Tenant Plaques
  17. Tenant Service Request Procedures
    1. Tenant Service Request Procedures
  18. Miscellaneous
    1. Structural Floor Plans
    2. Electric / Telephone / CRT Installation
  19. Amenities
    1. Building Amenities
    2. Paces West Local Retail Stores
    3. Other Services
  20. Forms
    1. Forms

U.S. Mail

For best mail service, use the following address format according to the appropriate building and suite number.

The ABC Company
2727 Paces Ferry Road, SE
Building #, Suite #
Atlanta, GA 30339

 

The Mail Room is located on the lover level of Building One and the second floor of Building Two.  The Mail Room contains the tenants' mailboxes and the mail drop off chute.

U.S. Postal Service makes one stop at Paces West at approximately 12:00 p.m.   Keys for mail boxes must be coordinated directly with the local Post Office.

 

You can reach the post office at (800) 275-8777 or (770) 818-9674

Post Office Keys:  $28.00 fee for replacement

 

The Post Office responsible for Paces West is the following:
 

U.S. Post Office (Paperwork for Keys Submission/Payments)

2997 Cobb Parkway, SE
Atlanta, Georgia 30339
 

Cumberland Post Office "Annex" (Receive Mailbox Keys and Other Requests)

1901 Terrell Mill Road
Atlanta, Georgia 30339

 

The Management Office is not responsible for postal keys.  Also, please be advised that the Post Office may request a copy of your lease and letter from Property Management for verification.